Terms & Conditions
By using this website, you agree to be bound by our below terms and conditions. From time to time we may change the terms and conditions that govern your use of our site. Your use of the site following any change will constitute your acceptance of the new terms and conditions.
There is a £20 minimum order level.
We will endeavour to despatch all orders within 5 working days subject to stock (excluding weekends & public holidays). Orders are usually in the post much quicker. Please allow 14 to 21 days for overseas receipt. You should ensure that your e-mail address is correct when placing an order as we may wish to contact you.
If you are not completely satisfied with your goods a full refund or exchange policy is in place. For UK customers within 14 days from date of sending is allowed for a return. For overseas customers an email intention to return within 14 days is sufficient. Please return goods in the original packaging and in the original condition.
Most of our customers use our secure online payment system, with a choice of SagePay, Visa / debit cards and Paypal payment methods via the SSL secure checkout facility. To pay simply add your products to your shopping cart click the "view basket" button. Then choose your favoured online payment method.
Data protection and payment security
Online shopping is safe with Windsor Stamps as all payment details are sent using encrypted software and SSL transmission. We are committed to protecting your privacy. Your data (including name, address, telephone number, email address) may be held by us so that your details and/or order can be processed. We DO NOT sell or pass details of orders or personal details to any other company.