Delivery Charges
A minimum value of £20 applies to all orders.
Postage charges are at cost, with bulky items and overseas delivery sent at actual minimal cost. There is a choice of basic postage and optional insurance on all items ordered. We will endeavor to dispatch all orders within 5 working days, subject to stock and excluding weekends & public holidays. Although orders are usually in the post much sooner. Please allow 14 to 21 days for overseas postal receipt.
Please ensure that your e-mail address is correct when placing an order as we may wish to contact you.
Returns/exchange
Thanks for shopping with Windsor Stamps. If you are not completely satisfied with your goods, a full refund or exchange policy is in place. For UK customers within 14 days from date of your order shipping. For overseas customers an email intention to return within 14 days is sufficient. Please return goods in the original packaging and in the original condition. Once we receive your item, we will inspect it and notify you of the status of your refund. It should be in its original condition.
If you have any questions on how to return an item to us, then use contact us tab.